FAQ
Frequently Asked Questions (FAQs) for Harrdogs
Q: What types of products do you offer? A: We offer a wide range of pet clothing and accessories, including coats, shirts, bandanas, boots, and more, designed for dogs of all sizes and breeds.
Q: How do I choose the right size for my pet? A: We have a detailed sizing chart available on our website for each product. Please measure your pet carefully and compare it to our size guide to ensure the best fit.
Q: Can I change or cancel my order after it's been placed? A: If you need to change or cancel your order, please contact us immediately. We'll do our best to accommodate your request, but once an order has started processing, we may not be able to make changes.
Q: How long does shipping take, and how can I track my order? A: Shipping times vary based on destination and shipping method chosen. Once your order is shipped, we'll provide you with a tracking number so you can follow its journey.
Q: What is your return policy? A: We accept returns within 14 days of purchase, provided the items are in original condition with tags attached. Please visit our Returns & Refunds Policy page for more information.
Q: Do you offer international shipping? A: Yes, we ship worldwide. Please be aware that international shipping may incur additional fees such as customs duties and taxes.
Q: What payment methods do you accept? A: We accept various payment methods, including credit/debit cards, PayPal, and other popular payment platforms.
Q: Is my personal information secure when shopping on your site? A: Absolutely. We take your privacy and security seriously and implement industry-standard security measures to protect your information.
Q: What should I do if I receive a damaged or incorrect item? A: If there's an issue with your order, please contact us within 48 hours of receiving the item, and we'll arrange for a replacement or refund.
Q: How can I contact customer service? A: You can reach our customer service team via email at office@harrdogs.com or through our contact form on the website.
For any questions not covered here, please don't hesitate to reach out to us. We're here to help make your shopping experience with Harrdogs enjoyable and hassle-free!